Privacy Policy
We value your privacy. This document explains how we collect, use, and protect your personal information.
Last Updated: December 3, 2025
1. Introduction
Welcome to The Roof Repair Pittsburgh ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at (412) 291-9518.
When you visit our website and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us.
Personal Information Provided by You
- Contact Data: We collect names, phone numbers, email addresses, and physical addresses (for service estimates).
- Service Data: We collect information regarding the specific roofing issues you describe (e.g., leaks, tile damage) to provide accurate estimates.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests and/or with your consent.
- To provide estimates: We use your address and description of damage to offer free roofing estimates.
- To communicate with you: We may use your information to coordinate repair times, send invoices, or respond to inquiries.
- To improve our services: We may use feedback to improve our tile roofing repair processes and customer service.
4. Sharing Your Information
We do not sell your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, or financing.
Legal Obligations
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
6. Contact Us
If you have questions or comments about this policy, you may contact us by phone or email.